Hidden Traps in Australia’s Import Process (common mistakes by Aussie importers)

October 19, 2025

So, you've done your homework. You've navigated the obvious challenges of importing from China. You found a supplier, confirmed your product isn't a biosecurity risk, and you've even budgeted for the 5% duty and 10% GST. Your container is on the water.

What could go wrong?

The truth is, the Australian import process is layered with complex, costly traps that are invisible to the uninitiated. According to the Australian Border Force (ABF), the error rate on customs import declarations in the first quarter of the 2024 financial year was a staggering 30.9%. These aren't just typos; they are"surprise" audit letters and five-figure invoices that land after your goods have arrived, turning a profitable shipment into a financial nightmare.

As industry specialists, we help clients navigate beyond the basics. This article exposes the five most dangerous hidden traps we see and gives you the expert-level strategy to steer clear of them.

1. Dumping Duties. The "Too Good to be True" Price Trap

You find a supplier selling A4 paper or steel shelving at a price that's 50% lower than any Australian producer. You've hit the jackpot, right?

Wrong. This is a colossal red flag for "dumping."

When goods are "dumped" (sold in Australia for less than their home market price) and injure local industry, the Australian Border Force (ABF) will impose Dumping Duties. These aren't a small 5% tax; they are punitive and can be 50%, 100%, or even more than the value of your goods.

If a price seems impossibly low, it probably is. This is a major risk on generic, mass-produced goods. Before you sign any contract, the product must be checked against the ABF's Dumping Commodity Register. This simple check can save you from a catastrophic financial loss.


2. Demurrage & Detention. The Ticking Time Bomb of Container Fees

Your container arrives at the Port of Botany. You know you have a few "free days" to get it cleared, unpacked, and returned.

Importers get blindsided because they don't know there are two separate and equally expensive fees:

  • Demurrage: Your container is stuck at the port terminal (e.g., held by Customs for an inspection). The shipping line charges you a daily fee (often $100-$200+) for using their prime real estate.
  • Detention: You've picked up your full container, but you're slow to unpack it and return the empty container to the depot. The shipping line charges you a daily "rental" fee for their equipment.

"I got a $1,500 bill for demurrage just because of a 5-day customs hold!" one importer lamented on a forum. The key is flawless paperwork. A simple documentation error triggers a hold, which starts the demurrage clock. Have your customs broker and freight forwarder ready to act before the vessel docks. More on demurrage and detention costs here.

Demmurage VS Detention for importers


3. TCO & FTA Audits. The "Zero Duty" Fallacy

Your customs broker calls with great news: "We can use a Tariff Concession Order (TCO) or ChAFTA (China-Australia Free Trade Agreement) to make your goods 0% duty!"

Be catious! these are not "get out of jail free" cards; they are compliance programs and the cost of compliance is a massive hidden trap in itself. The Productivity Commission estimated the annual business compliance costs for accessing Free Trade Agreements (like ChAFTA) were as high as $2.2 billion..

The ABF audits them heavily, often years after the fact.

The TCO Trap: Your product must match the TCO's highly technical description perfectly. If the TCO is for "an electric motor" and yours has an "attached gear," it may be deemed non-compliant.

The FTA Trap: You must have a valid, correctly formatted Certificate of Origin (CoO) from your supplier. A simple clerical error on the form can invalidate it.

When you're audited, the ABF will demand you pay back all the duty you "saved" over the years, plus hefty penalties. You must get expert advice to verify that your product exactly matches the TCO or that your supplier's CoO is 100% compliant.

Read more about Tariff Concession Order and China-Australia Free Trade Agreement.

4. Complex Customs Valuation. The "Invoice Price" Myth

You assume your customs duty is calculated based on the price on your supplier's invoice. This is one of the most common and dangerous assumptions.

The ABF requires duty to be paid on the total value of the goods, which includes many "hidden" costs you paid for separately.

Did you provide:

  1. "Assists"? (e.g., free-of-charge moulds, product designs, or even packaging and labels that you sent to the factory)
  2. Commissions? (Any buying agent fees you paid)
  3. Royalties? (Any fees you pay to use a brand name on the product)

All these "assists" and extra fees must be declared to your broker and added to the customs value. Not declaring them is customs fraud and a prime target for an audit that can, once again, lead to back-payments and fines.

In its 2023 Goods Compliance update, the ABF specifically identified "valuation of goods" as having the highest error rates of all import declarations.This is a major compliance focus.

5. The EXW vs. FOB Trap

On your supplier's quote, you see a 3-letter code: EXW. You choose it because the unit price is the lowest. This is a rookie mistake.

This "Incoterm" dictates exactly who pays for what.

EXW (Ex Works): This "cheap" price means you pay for everything. You are responsible for the truck from the factory to the port, all Chinese export documents, and all port handling fees in China. You will be hit with a second, massive bill from your freight forwarder.

FOB (Free On Board): This is the standard. The supplier's price includes all costs to get the goods onto the ship. You are only responsible for the sea freight and the Australian charges.

Never, ever agree to EXW terms unless you have an agent on the ground in China. For 99% of importers, FOB is the clearest and safest term. It prevents a flood of "surprise" bills and makes your landed-cost calculation far more accurate.

Dumping Duties, Demurrage, TCO/FTA audits, Valuation "assists," and EXW Incoterms is the difference between an amateur importer and a professional one.

These are the complex, high-stakes issues that a sourcing partner like Ocean Portlink manages every day. We don't just find your product; we protect your profit. Contact us to chart a safe passage for your next shipment.

Hidden Traps in Australia’s Import Process (common mistakes by Aussie importers)

Shabahat Ali
October 19, 2025
Table of Contents

So, you've done your homework. You've navigated the obvious challenges of importing from China. You found a supplier, confirmed your product isn't a biosecurity risk, and you've even budgeted for the 5% duty and 10% GST. Your container is on the water.

What could go wrong?

The truth is, the Australian import process is layered with complex, costly traps that are invisible to the uninitiated. According to the Australian Border Force (ABF), the error rate on customs import declarations in the first quarter of the 2024 financial year was a staggering 30.9%. These aren't just typos; they are"surprise" audit letters and five-figure invoices that land after your goods have arrived, turning a profitable shipment into a financial nightmare.

As industry specialists, we help clients navigate beyond the basics. This article exposes the five most dangerous hidden traps we see and gives you the expert-level strategy to steer clear of them.

1. Dumping Duties. The "Too Good to be True" Price Trap

You find a supplier selling A4 paper or steel shelving at a price that's 50% lower than any Australian producer. You've hit the jackpot, right?

Wrong. This is a colossal red flag for "dumping."

When goods are "dumped" (sold in Australia for less than their home market price) and injure local industry, the Australian Border Force (ABF) will impose Dumping Duties. These aren't a small 5% tax; they are punitive and can be 50%, 100%, or even more than the value of your goods.

If a price seems impossibly low, it probably is. This is a major risk on generic, mass-produced goods. Before you sign any contract, the product must be checked against the ABF's Dumping Commodity Register. This simple check can save you from a catastrophic financial loss.


2. Demurrage & Detention. The Ticking Time Bomb of Container Fees

Your container arrives at the Port of Botany. You know you have a few "free days" to get it cleared, unpacked, and returned.

Importers get blindsided because they don't know there are two separate and equally expensive fees:

  • Demurrage: Your container is stuck at the port terminal (e.g., held by Customs for an inspection). The shipping line charges you a daily fee (often $100-$200+) for using their prime real estate.
  • Detention: You've picked up your full container, but you're slow to unpack it and return the empty container to the depot. The shipping line charges you a daily "rental" fee for their equipment.

"I got a $1,500 bill for demurrage just because of a 5-day customs hold!" one importer lamented on a forum. The key is flawless paperwork. A simple documentation error triggers a hold, which starts the demurrage clock. Have your customs broker and freight forwarder ready to act before the vessel docks. More on demurrage and detention costs here.

Demmurage VS Detention for importers


3. TCO & FTA Audits. The "Zero Duty" Fallacy

Your customs broker calls with great news: "We can use a Tariff Concession Order (TCO) or ChAFTA (China-Australia Free Trade Agreement) to make your goods 0% duty!"

Be catious! these are not "get out of jail free" cards; they are compliance programs and the cost of compliance is a massive hidden trap in itself. The Productivity Commission estimated the annual business compliance costs for accessing Free Trade Agreements (like ChAFTA) were as high as $2.2 billion..

The ABF audits them heavily, often years after the fact.

The TCO Trap: Your product must match the TCO's highly technical description perfectly. If the TCO is for "an electric motor" and yours has an "attached gear," it may be deemed non-compliant.

The FTA Trap: You must have a valid, correctly formatted Certificate of Origin (CoO) from your supplier. A simple clerical error on the form can invalidate it.

When you're audited, the ABF will demand you pay back all the duty you "saved" over the years, plus hefty penalties. You must get expert advice to verify that your product exactly matches the TCO or that your supplier's CoO is 100% compliant.

Read more about Tariff Concession Order and China-Australia Free Trade Agreement.

4. Complex Customs Valuation. The "Invoice Price" Myth

You assume your customs duty is calculated based on the price on your supplier's invoice. This is one of the most common and dangerous assumptions.

The ABF requires duty to be paid on the total value of the goods, which includes many "hidden" costs you paid for separately.

Did you provide:

  1. "Assists"? (e.g., free-of-charge moulds, product designs, or even packaging and labels that you sent to the factory)
  2. Commissions? (Any buying agent fees you paid)
  3. Royalties? (Any fees you pay to use a brand name on the product)

All these "assists" and extra fees must be declared to your broker and added to the customs value. Not declaring them is customs fraud and a prime target for an audit that can, once again, lead to back-payments and fines.

In its 2023 Goods Compliance update, the ABF specifically identified "valuation of goods" as having the highest error rates of all import declarations.This is a major compliance focus.

5. The EXW vs. FOB Trap

On your supplier's quote, you see a 3-letter code: EXW. You choose it because the unit price is the lowest. This is a rookie mistake.

This "Incoterm" dictates exactly who pays for what.

EXW (Ex Works): This "cheap" price means you pay for everything. You are responsible for the truck from the factory to the port, all Chinese export documents, and all port handling fees in China. You will be hit with a second, massive bill from your freight forwarder.

FOB (Free On Board): This is the standard. The supplier's price includes all costs to get the goods onto the ship. You are only responsible for the sea freight and the Australian charges.

Never, ever agree to EXW terms unless you have an agent on the ground in China. For 99% of importers, FOB is the clearest and safest term. It prevents a flood of "surprise" bills and makes your landed-cost calculation far more accurate.

Dumping Duties, Demurrage, TCO/FTA audits, Valuation "assists," and EXW Incoterms is the difference between an amateur importer and a professional one.

These are the complex, high-stakes issues that a sourcing partner like Ocean Portlink manages every day. We don't just find your product; we protect your profit. Contact us to chart a safe passage for your next shipment.